Terms and Conditions

Effective Date: Thursday, October 16, 2025

Welcome to brownsplumbingpros.com (the “Site”), operated by Brown’s Plumbing & Drain Svc (“we,” “our,” or “us”).
These Terms and Conditions govern your use of our Site and services.
By accessing or using the Site, you agree to be bound by these Terms.
If you do not agree, please do not use this Site.

1) Services

We provide plumbing, drain, and related maintenance services (“Services”) to residential and commercial clients.
The details, pricing, and scheduling of services are determined during your communication with us and may vary based on location, time, and service complexity.

2) Use of the Website

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not use the Site:

  • In any way that violates applicable laws or regulations.
  • To send false information, spam, or harmful content.
  • To attempt to gain unauthorized access to the Site, server, or databases.
  • To infringe on the rights of others or harm the reputation of our company.

3) Quotes and Estimates

Any estimates or quotes provided through the Site or by phone/email are approximate and may change after on-site inspection.
Final costs will be confirmed before work begins.
We reserve the right to decline service requests if conditions are unsafe or unreasonable.

4) Payments

Payment terms will be communicated before the start of work. Unless otherwise stated, payment is due upon completion of the service. Accepted payment methods may include:

  • Cash
  • Card payment
  • Other approved payment methods

Failure to pay for completed services may result in additional fees, collection actions, or legal remedies.

5) Cancellations and Rescheduling

You may cancel or reschedule an appointment by contacting us in advance.
Cancellations made less than 24 hours before a scheduled service may incur a fee.
We reserve the right to reschedule or cancel services due to weather, emergencies, or unforeseen circumstances.

6) Warranty and Liability

We stand behind our workmanship and strive for customer satisfaction. Certain services may come with a limited warranty, which will be specified at the time of service.

We are not liable for damages or losses resulting from misuse, natural wear and tear, pre-existing issues, or unauthorized modifications. To the fullest extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages.

7) Intellectual Property

All content on this Site — including text, logos, images, and design — is the property of Brown’s Plumbing & Drain Svc or its licensors.
You may not reproduce, distribute, or modify any material without prior written consent.

8) Privacy

Your use of the Site is also governed by our Privacy Policy.
By using the Site, you consent to our collection and use of information as described in that Policy.

9) Third-Party Links

Our Site may contain links to third-party websites for convenience.
We do not control or endorse those sites and are not responsible for their content, products, or services.
Visiting external sites is at your own risk.

10) Disclaimer of Warranties

The Site and its content are provided “as is” and “as available.”
We make no warranties or representations of any kind, express or implied, regarding the accuracy, reliability, or availability of the Site or the information provided on it.

11) Limitation of Liability

To the fullest extent permitted by law, Brown’s Plumbing & Drain Svc shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or services.

12) Indemnification

You agree to indemnify and hold harmless Brown’s Plumbing & Drain Svc, its employees, contractors, and affiliates from any claims, damages, losses, or expenses arising out of your violation of these Terms or misuse of the Site.

13) Changes to These Terms

We may update these Terms at any time without prior notice.
The updated version will be posted on this page with a new Effective Date.
Your continued use of the Site after such updates constitutes acceptance of the new Terms.

14) Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to its conflict of law principles.
Any disputes shall be resolved in the courts located in Prince George’s County, Maryland.

15) Contact Us

If you have questions about these Terms and Conditions, please contact us: